Tom from SWISCO responded:
June 21, 2017
If the worm gear is coming out of the operator, then the gears are stripped and the whole mechanism will have to be replaced. I see you were looking at our 39-094. This may be a match, but it's hard to tell from your pictures. You only show the base. I would look over our dimensions and measurements to confirm that everything matches up to what you have now.
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