SWISCO - The Replacement Hardware Authority

TOP and SHOE for 1/2" channel balance

A home owner from Fort Worth, Texas says:
RE: Top and Shoe for 1/2" channel balance, non-tilt Alenco window, 28 years old.

I apologize for not being able to identify the correct TOP and SHOE I need for the 1/2" channel, 28" long, #2740.

Attached are photos of the TOP and SHOE I need.

TOP (Black plastic, see photo) -- 3/4" angled up to 1-1/4" long; 1/2" to 11/16" wide; fitting inside 1/2" channel.

SHOE (White plastic, see photo) -- 3/8" long inside 1/2" channel; 1" long from outer curved "fin" to points on outside of channel; 1-1/8" from channel edge to top of curved "fin".

I also need the 90-degree black plastic piece that fits on the top and inside the frame on the right and left of the Alenco window.

Thanks for your help.

Mike
User submitted photos of a window balance.
User submitted photos of a top sash guide.
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Paul from SWISCO responded:
I would start with our S390-28 channel balance, with a stamp option of 2740. See what you think. This balance is often used on Alenco windows. As for the top sash guide, we have a newer style top sash guide they use, our 18-174. I would just make sure our dimensions match yours to confirm.
A home owner from Fort worth says:
Thanks so much for your help. Your customer service is excellent. I will order 3 pairs of the S390-28 with 19-002 top and 15-001 shoe.
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Tom from SWISCO responded:
Thank you so much for the order! Please let us know if you need anything else.
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