Thermo Guard Window Parts

A handy person from Overland Park, KS says:
March 31, 2013
Greetings Sir or Ma'am,

I'm in need of some parts for one window that no longer stays up. It appears that the lock has failed along with inner rail piece. I also have another window that needs lower latch to raise window. I have enclosed an image.

Thermo Guard
Inner Rail is 1.5 inches
Lock device on window is 5.5 inches.
User submitted a photo of a tilt latch.
Profile picture of Paul
Paul from SWISCO responded:
April 1, 2013
Thanks for posting! You might be interested in our 26-356, but tilt latches aren't what keep your window up. It sounds like you're having a problem with your balances.

The center rail piece you mention sounds like it's a spiral balance. If I'm right, then you may be able to simply charge it in order to give it the tension it needs to hold your window. Take a look at the video below to see the best method of charging this type of balance.
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
Pivot Bar Set, Thermal Gard
Pivot Bar Set, Thermal Gard
26-356
$12.83
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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