Tie-bar guide for 38-919

A professional from Asheville, NC says:
We have existing tie bars that have these plastic guides. I do not see a match on your website. Any suggestions?

The size measures 13/16" wide x 1-7/32" long x 5/16" deep and has 2 screws.

Thank you!
User submitted image of their window hardware.
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Paul from SWISCO responded:
This part's a little weird. I've never seen a tie bar guide quite like this. That said, see our 39-417. Could you use this as a substitute? This seems to be the only tie bar guide still available these days.
A home owner from Hartland, MI says:
I have very similar tie bar guides on my windows which were manufactured by ACAN. The home was built in 2003, and like the OP, we have broken ones as well. The mounts are 1.25" on center on ours, but I don't think that will be an issue beyond having to make a new hole and plug the old one when using the 39-417.

Thank you, and good luck to others.
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Anatomy of a casement window
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SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
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