SWISCO - The Replacement Hardware Authority

Tilt latch does not fit

A quick learner from USA says:
I RECEIVED MY TILT LATCHES 26-299 & 26-298. I READ ON YOUR WEBSITE THAT THE REPLACEMENT FOR A LATCH #092 SHOULD BE REPLACED WITH A 26-298 & 26-299---UNFORTUNATELY THE LATCH FITS IN THE SLOT BUT HAS ONE TOO MANY RIDGES ON THE CURVED END.
Profile picture of Paul
Paul from SWISCO responded:
I'm not sure what you have. We usually recommend tilt latches based on seeing pictures of the customer's hardware, not by stamps. There aren't a lot of reliable stamps on tilt latches, and odds are they're just a molding stamp. You could see our 26-263 and 26-264 and see if either of these match your hardware. If not, please remove one of them from the window and take a few pictures of it for me to see. Thanks.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)