Tilt window repair

A quick learner from Seattle says:
Height top to bottom frame 31 5/8 inches. I just ordered latches from you today, then noticed the rods to the "broken" window are also missing.
Thanks
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting. Sounds like you need new spiral balances. Can you confirm the diameter of the outer tube on the balance left remaining? If it's 5/8" or 9/16", I recommend our Series 600 spiral balance.

If you also need the pivot shoe, I recommend our 15-118. Just make sure the measurements all match up.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
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