Paul from SWISCO responded:
April 26, 2016
Hey, Steve. I'm glad our videos are helpful, thank you for the feedback! As for the proper tip color option, I think you should consider weighing your sash on a scale. We have a chart on the S600-32 store page that shows how much weight each standard tip color can support. If your sash weight is not represented on this chart, let me know and we can work from there.
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Paul from SWISCO responded:
May 5, 2016
Thanks for your patience. We were looking into what your options can be. Fortunately, we will be able to custom make a special strength balance for you. I will email you a custom order form and price quote that you can review.
Keep in mind you will also need a tool like our 75-006 to help install. Normally, these tools are also used to charge the balance and give it tension, but this custom balance we will be making for you is pre-charged so there's no need for that. We recommend the tool only to help you install it. |