Top Sash Guide

A handy person from Enterprise, AL says:
I am looking for a top sash guide for an Alenco Series 380 double pane aluminum window (pictures attached).
None of the pieces associated with Series 380 channel balance look correct.
2730 is stamped on the 28 inch channel Balance.
The windows were installed around 1986.
User submitted photos of a top sash guide.
Profile picture of Paul
Paul from SWISCO responded:
For the older model Alenco window, other customers have used our 18-009 with no problem. I would just recheck your balance fittings to make sure that The S380-28 is a match. This comes with a 19-005 top and 15-004 bottom. Another possible consideration is the S395-28, which comes with the 19-005 top and 15-001 bottom. Either way, I'd recommend the 2730 stamp option.
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.