Top of window falls when unlocked
A quick learner from Roanoke, Va says:
October 6, 2016
It's and MW vinyl window, and the cable that holds the window in place and slows the descent when Unlocked is gone. Need to replace these parts on two or three windows.
Tom from SWISCO responded:
October 10, 2016
Thanks for posting. It looks like you need the pivot lock shoe in your second picture. Can you confirm? If so, could you give me its width and thickness? That will help us find a good match. I recommend removing it from the window before you measure.