SWISCO - The Replacement Hardware Authority

Top of window falls when unlocked

A quick learner from Roanoke, Va says:
It's and MW vinyl window, and the cable that holds the window in place and slows the descent when Unlocked is gone. Need to replace these parts on two or three windows.

User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. It looks like you need the pivot lock shoe in your second picture. Can you confirm? If so, could you give me its width and thickness? That will help us find a good match. I recommend removing it from the window before you measure.
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