Paul from SWISCO responded:
November 5, 2014
Sure, it's my pleasure! An extra 1/2" in length shouldn't interfere with the window operation. As for your second question, there's a bit of a procedure you have to follow. With the window sash removed, locate the cut outs in the channel where the balance would side in. Then, hook the bottom clip in the middle of the window track. Pull down the balance to lock it under the take out clip, which should resemble our 16-023. Repeat the procedure for the other side. Finally, when both balances are in the locking position, reinstall the sash.
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