Tom from SWISCO responded:
May 19, 2017
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Tom from SWISCO responded:
April 17, 2023
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Tom from SWISCO responded:
September 6, 2023
Hello, Vickey. I'm sorry to hear you're having trouble with our hardware. Looking over your photos, I don't see any immediate difference between the two mechanisms. Can you go into more detail as to exactly what the difference is? Is it a matter of size? I do note that the orientation of the link arm is slightly different between them, but that's just a matter of turning the handle a certain way before installation. The video below will clarify. |