SWISCO - The Replacement Hardware Authority

Truth Operator for Norco Casement Window

A professional from Kalamazoo. MI says:
I have a Norco casement window with a broken Truth operator. I identified the operator as a right hand 15.08 - with a 9 1/2" offset arm. I work in the industry so I am familiar with the hardware. I did not see it on the current Truth web site, so it may have been discontinued or replaced with a different upgraded model. I believe the color is Sandstone or Almond looking at the Truth color chart. I need one operator.

Thank you,
Dave
User submitted a photo of a window operator.
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Tom from SWISCO responded:
Thanks for posting, Dave. Can you confirm which direction the offset goes in? It looks like it might be up, but I can't be sure. Let me know!
A quick learner from Kalamazoo says:
Tom,
The offset is up - you are correct. I need the opposite hand from the one that is shown in the photo.

Thanks for the reply!
Dave
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Tom from SWISCO responded:
Thank you for your patience, Dave. We are currently bringing in a possible replacement operator and will let you know as soon as it is online and available to purchase!
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Tom from SWISCO responded:
Alright, please see our new 39-412 and 39-413 with offset arms and let me know what you think.
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