Trying to identify 15" balance.

A landlord from Pleasanton, CA says:
May 30, 2017
Trying to replace a pair of balances - looking very similar to model 395, 15", but marked "1490" (then "Jk 16"?) which I can't find. Although it says 16, I measured at 15" (metal part only). Did not weigh the sash, but from memory, it feels close to 20 lbs.
User submitted photos of a window balance.
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Tom from SWISCO responded:
June 1, 2017
Thank you for contacting us. In order for you to choose the proper weight option, you will need to get the exact weight of your window sash.
A landlord from Pleasanton, CA says:
June 1, 2017
Freshly weighted and coming in at ... 14.7 lbs!
A landlord from Pleasanton, CA says:
June 11, 2017
I did not get response to the last comment - is model S395-15 1450 the right model? Or should I go with 1460 to be on the safe side?
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Tom from SWISCO responded:
June 12, 2017
I would not go with the 1460, since that would be too strong. 1450 is the best choice for a 14.7 option.
A landlord from Pleasanton, CA says:
June 12, 2017
Thanks... this is what I'll do
15" Series 395 Channel Balance
15" Series 395 Channel Balance
S395-15
$9.34
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