Tom from SWISCO responded:
May 13, 2016
Can you show us a picture of the hardware in question? That would be a huge help. Once we have that we will work on finding a solutionf or you.
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Tom from SWISCO responded:
August 9, 2016
Perfect, this picture is just what we needed to see. Take a look at our 39-187 and 39-188, I think you'll find these match well. If you also need the bracket at the end of the arm, see the 39-508.
As for installation, it's fairly easy. You simply slide the operator into the hole in the sill and screw it in, then screw the old bracket (or new 39-508 if you go that route) to where it goes on the sash. We also have a video on this general type of operator that may help. |