Paul from SWISCO responded:
September 22, 2015
Yes, I think we can help. I believe you have a Weathervane window channel balance that uses our 15-193 bottom fitting and 19-038 top fitting. Please look these fittings over and tell me if you agree. We can make this for you, but it will have to be a custom order. Before I begin, can you just tell me how many you need?
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Tom from SWISCO responded:
October 2, 2015
Unfortunately, that top sash guide is not a part we are able to provide. We've seen it before but have never been able to come up with a substitute. We suspect it is old and not available anymore.
We can still make the balances for you, though, if you wish. I just need to know how many you need. |
Tom from SWISCO responded:
June 6, 2016
Thanks for getting back to us. Can you confirm that the fittings we mentioned before match? If so, how many balances do you need?
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Hi, Tom,
Thanks for providing the order number for what I need.
thanks.
Liyu.