Uncommon window balances

A handy person from Michigan says:
I don't know if I see this combination of tops and shoes in your selection. Do you carry these?
User submitted photos of a window balance.
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Paul from SWISCO responded:
Yes, I think we can help. I believe you have a Weathervane window channel balance that uses our 15-193 bottom fitting and 19-038 top fitting. Please look these fittings over and tell me if you agree. We can make this for you, but it will have to be a custom order. Before I begin, can you just tell me how many you need?
A handy person from Michigan says:
Hi, it's very nice that those parts were found. In addition, I need the sash top guide shown in the attached images. please take a look and let me know if it is available.

Thanks.
User submitted photos of a top sash guide.
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Tom from SWISCO responded:
Unfortunately, that top sash guide is not a part we are able to provide. We've seen it before but have never been able to come up with a substitute. We suspect it is old and not available anymore.

We can still make the balances for you, though, if you wish. I just need to know how many you need.
A quick learner from Ann Arbor, Michigan says:
Hi,

I had a discussion with you last year. The discussion reference number is D59067. I'll restart my project now. Would you pull out the discussion and re-identify the parts and let me know how to place the customized order?
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Tom from SWISCO responded:
Thanks for getting back to us. Can you confirm that the fittings we mentioned before match? If so, how many balances do you need?
A quick learner from Ann Arbor, Michigan says:

Hi, Tom,

Thanks for providing the order number for what I need. 

thanks.

Liyu.

A quick learner from Ann Arbor, Michigan says:
Hi, Tom,

I also need balance 2830 with the same top 19-038 and bottom 15-193.

Please let me know the order number.

Thanks.

Liyu.
Profile picture of Tom
Tom from SWISCO responded:

Thank you for also confirming that the 19-038 and 15-193 are a match. I still need to know how many you need before I can send you the custom order form.

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