Tom from SWISCO responded:
September 23, 2013
I'm afraid I can't quite tell what your nylon attachments are. Can you take a few closer pictures of them both? That will help me find a good replacement. Can you also tell me what the weight of your window sash is?
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Tom from SWISCO responded:
September 30, 2013
While seeing the balance would help, it would be much faster and easier for you if you were to just take closer pictures of the attachments. We also would not be able to tell what strength spring you need just by holding the balance in your hand. We will need to know the sash weight for that. Thank you!
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Tom from SWISCO responded:
November 9, 2013
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Tom from SWISCO responded:
November 11, 2013
Thank you. That should be everything we need. Check out S395-21 with the 2050 option. Two balances with this option can carry a window sash weight of 23 through 27 pounds.
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