Tom from SWISCO responded:
June 6, 2017
Would it be possible to see this roller out of the door? That will help us find a good replacement option.
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Dave Sr. from SWISCO responded:
June 8, 2017
It really depends on what type you have. You might have a roller like the 84-011, in which case you might have to take the frame apart. Take a look at the two related videos to see if that helps you determine what wheel you need.
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