WIndow sash balance

A quick learner from La Habra California says:
Looking to see if you have this part not sure on part number here are the numbers listed on the part i need 2 for each window one is 21in and the other is 24in

23 9 FU CMC 2 / 24 in
23 9 HU CMC 2 / 24 in
(these two numbers came from one window)


20 9 IU CMC 2 / 21 in
only one balance had a number from this window

Thank you
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Start by looking at our S385-21 channel balance. This comes with a 19-005 top and 15-004 bottom, so as long as these match you should be okay. I also recommend weighing your sash on a scale to determine the proper option.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.