Paul from SWISCO responded:
March 7, 2016
We may be able to help, but I will need a bit more information. Can you show me a picture of the s hoe attached at the end of the balance cord? Thank you!
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Paul from SWISCO responded:
March 9, 2016
Thank you. Take a look at our Series 751 ribbed channel balance, this appears to be a good match.
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Tom from SWISCO responded:
June 1, 2016
Can you tell me exactly what the problem is? Did you see our installation video? This may help you install it.
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Paul from SWISCO responded:
June 3, 2016
I'm sorry, but I've never heard of this problem. I'm not sure what could be causing it. Could you show me a picture of what it is you're describing?
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