Tom from SWISCO responded:
May 23, 2017
I'm afraid the cover for the 39-143 cannot be removed. It is also not made in champagne. Are you sure this is what you have? If not, show us a picture of yours out of the window. We may be able to find a good match then.
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Dave Sr. from SWISCO responded:
May 30, 2017
Looks like your operator has been buried into the bottom sill in the window frame. Take a look at our video on casement operator replacement for wood casement windows. The hardware in this video is different, but it might give you a good idea of how you can remove the wood sill cover on top of your operator.
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