SWISCO - The Replacement Hardware Authority

Weathershield window crank broken

A handy person from Ocean Isle Beach, NC says:
The window crank mechanism on one of my Weathershield windows has broken. I am the original owner of these sixteen year old windows and hope that you have repair parts available. I can probably dig out the original receipts for the windows if needed, but the photos attached will likely indicate to you exactly what I need.

Can you tell me if you can provide the parts or where I might be able to obtain them. My zip code is 28469.

Thank you.

User submitted photos of a window operator.
Profile picture of Dave
Dave from SWISCO responded:
Thanks for posting, Len. This operator looks like our 39-315 operator. Carefully look it over and see what you think. I have no sources in your area, but you can purchase directly from our site.
A quick learner from Ocean Isle Beach, NC says:
Thanks for the reply Dave. All the measurements correspond. My part has the number 31850 on it. Looks like your suggested part will work. My only concern is that the housing for the crank handle is different, i.e. more rounded than mine. Wonder if I can swap my old housing for the new one?
Profile picture of Tom
Tom from SWISCO responded:
The handle should operate the same way, but if you're concerned you can always use your old one, assuming it's not damaged.
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