What is the correct screen latch

A home owner from California says:

September 28, 2014

I order two 84-230 screen door latches but they are incorrect. I could not tell by your photos that the outside part was not flat. See attached photo. The hole layout is correct. The metal latch is not the same and the existing outside part needs to be flat on the mounting surface side.

You can see the 84-230 has the handle part recessed. Also the screws are 1" long.

Do you have something that looks like the bottom item in the photo?

I would like to send back the two incorrect items.

Thanks for your time.

User submitted a photo of their screen door handle.

Tom from SWISCO responded:

October 8, 2014

Thanks for your patience! We have found a possible replacement and will let you know as soon as it becomes available to view.

Tom from SWISCO responded:

October 23, 2014

Alright, please see our 84-231 and let me know if this is a good match.

Screen Door Latch and Pull, 3"

84-230

$7.10

Screen Door Latch and Pull, 3"

84-231

$10.70

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