Purchased the incorrect tilt latches

A quick learner from Kelvington, sask says:
October 25, 2016
I ordered the 26-288 and 26-289 from you in the second photo but I need the part like the one in photo #1. Also the parts I ordered from you did not come with screws. Can I exchange these for the right parts if you have them?
User submitted photos of a tilt latch.
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Tom from SWISCO responded:
November 1, 2016
It's tough to make a recommendation, as it greatly depends on the measurements of your original latch. That said, see our 26-120 and 26-121, these may be what you want.
A quick learner from Kelvington sask says:
November 5, 2016
Just from looking The opening is too small. I sent a picture with the meadurement
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Tom from SWISCO responded:
November 7, 2016
I'm afraid we have not received your measurements. Can you upload them directly to this thread? Keeping all information in one spot will greatly help us as we search for a good match and avoid any future confusion.
A quick learner from kelvington says:
November 11, 2016
can I please return these?
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Tom from SWISCO responded:
November 11, 2016
You can return the latches you purchased from us at any point you wish. See our return policy for more information.
LH Top Tilt Latch, 2-1/8"
LH Top Tilt Latch, 2-1/8"
26-120
$2.43
RH Top Tilt Latch, 2-1/8"
RH Top Tilt Latch, 2-1/8"
26-121
$2.43
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