SWISCO - The Replacement Hardware Authority

Window Balance

A home owner says:
I need to replace the window balance for my window. The metal part of the window balance is 32 inch. In the back of it says 31 4 Caldwell JM or it might be IM. The picture is attached. Can you tell me what replacement I need please?
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting! Before I can offer an applicable replacement for this channel balance, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?
A home owner says:
The bottom shoe for my window is one inch (15-005).
Thank you,
Morteza
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Tom from SWISCO responded:
Thanks for getting back to us. In that case, please see our S380-32 channel balance with a 3140 stamp option. Let me know what you think!
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