Window Channel Balance 29C Replacement

A home owner from Pittsburgh, PA says:
July 13, 2016
Dear Sir Or Madam,

I need to replace 6 channel balances. The old ones are 29C (marked on them). They look like your "29" Series 770 Balance". The problem is their depth - it is not 5/8in as I've been able to find in a number of places, but exactly 1/2in. 5/8 will not work. Are your balances 5/8 in deep or 1/2 in. If the 1/2 ones come at a different cost, what would the cost be?

Thank you,
Dan
Profile picture of Paul
Paul from SWISCO responded:
July 15, 2016
Hey, Dan. The metal channel on the S770-29 is actually exactly 17/32". Could you get that to work? If not, can you show me a couple pictures of yours? That might help us determine what you have.
29" Series 770 Balance
29" Series 770 Balance
S770-29
$12.80
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.