SWISCO - The Replacement Hardware Authority

Window Channel Balance Replacement

A home owner from California says:
Hello,
I'm trying to find a replacement for the window channel balance with the following descriptions:
+ Non-tilt
+ 1/2" width
+ 27" length
+ Images attached

Thank you
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A home owner from California says:
Hi Tom,

Thank you for your prompt reply. From your suggestion, it would appear that the 380 series (15-005 w/ the 1" dimension) is a suitable replacement.

Does the marking "26 4 BW CMC 9" (on my channel balance) translate to option 2640?

Thank you
Profile picture of Tom
Tom from SWISCO responded:
Yes! Usually 26 4 translates to our 2640 option, but you may want to weigh your window sash just to make sure that's correct.
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