Tom from SWISCO responded:
December 28, 2012
Good afternoon, Jawad.
Please take a look at the S377-30 Channel Balance, option 2950. Let us know what you think. |
Tom from SWISCO responded:
January 7, 2013
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Tom from SWISCO responded:
January 7, 2013
In this case, the only difference I see between your old plastic attachments and those of our S377-30 are slight variations in the top attachment, which shouldn't matter and which can be contributed to different plastic moldings.
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Tom from SWISCO responded:
February 11, 2013
Hey, Jawad, good to hear from you again. I'm glad to hear that our balances worked for you! That's great news.
As for the sash piece you described, it sounds like a top sash guide. Could you send a few pictures of yours for me to look at? Please make sure it's removed from the window first. Alternatively, you can look through our Top Sash Guide Section in our online catalog and see if you can find a match for your existing hardware. |
Tom from SWISCO responded:
February 18, 2013
How about our 18-042? That looks like what you have there. What do you think?
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Tom from SWISCO responded:
February 22, 2013
There are no visual differences between options. That just represents the strength of the balance. As you can see on the S377-30 product page, the 2940 can hold a sash weight of 23 through 28 pounds, while 2950 can hold a sash weight of 28 though 32 pounds.
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Tom from SWISCO responded:
April 15, 2013
Hey, thanks for posting. I think our 16-002 take out clips can work, but I can't say for sure. How do they compare to your original take out clips?
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Tom from SWISCO responded:
April 16, 2013
Ah, I see. If you have the 16-023, you may want to replace them with the same. They can be a pain to take out and even put in, but they are so different from the 16-002 that you probably won't be able to use them as a substitute. However, I strongly recommend that you double check all the dimensions and compare them to the ones shown on our site to make sure of what you have.
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