SWISCO - The Replacement Hardware Authority

Window Channel Balances help

A home owner from California says:
Hello I need help to see which window channel balance I need to replace my broken one. Here are the pictures of the window channel balance hopefully that is enough if not please feel free to contact me. The window channel is 29 in length and the window is non-tilt 1/2" channel width. Thank you.
User submitted picture of channel balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Pete. Before I can offer an applicable replacement for this channel balance, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?
A quick learner says:
Thanks for the reply it's 1" deep. I do notice that it doesn't have the side that comes out like the one in the picture is it still okay?
A customer submitted photo of a channel balance attachment.
Profile picture of Paul
Paul from SWISCO responded:
Oh! You're absolutely right. I was deceived by the angle of your original picture--I could have sworn that it had wings! Now that I look at it a little closer, I can see that it was just an optical illusion.

Now I see that you have either our 15-001 or 15-002. You say that it's 1", which would make it our 15-002, but just by eyeballing it it almost looks like it might be bigger. Are you sure it's just 1"? Can you confirm? I recommend that you get as exact a measurement as possible--a fraction of an inch for these shoes may not seem like a lot, but it can make a big difference!

Either way, it seems that your bottom attachment doesn't have wings, but your top does. Is that correct? I don't want to make the same mistake twice! As soon as you confirm the depth of your shoe, we can work from there.
A quick learner says:
The top have wings and here are the picture of it and a picture of the bottom attachment with measure.
A customer submitted photo of channel balance attachments.
Profile picture of Paul
Paul from SWISCO responded:
Thank you. I think you might have the 1-1/8" shoe, based on that image.

Take a look at the S395-29 with the stamp option of 2830.
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