SWISCO - The Replacement Hardware Authority

Window Crank - Need help to identify

A quick learner from Columbus, OH says:
I ordered a 39-259 window crank from you guys that I thought to be the correct window crank. It turned out that all measurements are correct, but the window doesn't close completely. After measuring the arm that comes out of the window crank I saw the issue:

- My old window crank has a full arm length of about 4.30 inch (2016-06-03 21.18.32.jpg and 2016-06-03 22.20.54.jpg):
- inner part of the arm: 2 1/6 inch
- outer part (which is hooked into the window): 2 1/8 inch

New window crank has a full arm length of about 4 1/2 inch (2016-06-03 21.19.55.jpg):
- inner part of the arm: 2 1/2 inch
- out part of the arm (which is hooked into the window): 2 inch

Unfortunately, I do not have more information than that. Any idea which part I need?

Thank you!!
User submitted photos of a window operator.
Profile picture of Dave
Dave from SWISCO responded:
Take a look at our 39-084 right hand crown operator. Maybe this one is closer to what you need.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)