A home owner from Rochester New York says:
May 19, 2011
I ordered the window cranks 9 1/2 with the 3 3/16 per your recommendation after viewing the pictures I sent of the broken cranks that I have. This is my second order that needs to be returned due to non fitting cranks. The first one my fault and now this current order does not fit as well. I really need to get replacement cranks that will fit. I am attaching the pictures again in hopes that I can get the correct size. If we could please expedite a resolution without having to repay the restocking fee again would be appreciated. Anxiously awaiting your response.
Donna from SWISCO responded:
May 25, 2011
Thank you for posting on the discussion board and submitting your photos. I believe we can help you obtain a replacement operator.
Please take a look at the newly added Swisco 39-333 RH Operator, Extra Short Link Arm.
Let us know if you have any questions regarding this operator.