Tom from SWISCO responded:
November 9, 2011
Thanks for submitting your pictures, Joe.
Please take a look at this guide and see if you can identify your channel balance attachment bottom attachment. Diagram on how to choose between the 15-001, 15-002, 15-004, and 15-005 channel balance shoes.
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Tom from SWISCO responded:
November 9, 2011
Thanks for the information, Joe. We are a little closer to figuring out what you need.
Judging by your attachments, you appear to have a Series 351 balance. However, the options available to it don't match your stamp. If it wouldn't be too much trouble, I would ask that you take a picture of the stamp as it is on your metal channel and submit it to us. Secondly, I will need you to confirm the length of these balances. Most of the time, the length of these channels shouldn't be a fraction. I just want you to double check to see if they aren't all 25". As for the black top sash guide, it's hard for me to make out exactly what that is. We have many sash guides that look similar, but I would need specific dimensions. If you could give me whatever measurements you can, it would be a big help. |
Paul from SWISCO responded:
November 9, 2011
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Paul from SWISCO responded:
May 30, 2012
Thank you for the praise, Joe! I'm so glad that we were able to help. Please let us know if you have any questions in the future, it would be my pleasure to answer anything I can!
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