Window Parts

A contractor from Santa Rosa Beach, Florida says:
I have Alenco windows installed around 1984. The balance is stamped 2730. Does your product S371-28 work in the Alenco window. If so do I need the black top caps and no additional pieces? All the plastic pieces on the current windows have failed.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. I can't quite make out exactly what style your nylon caps are, but I don't think the Series 371 is what you want. Look at our Series 380 or Series 385 instead. The only difference between these two balances is the bottom shoe. You'll need to measure yours to confirm which is best.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.