Window Pivot Bars and Balance

A landlord from Leland, NC says:
April 13, 2017
I have attrium series 200 single hung windows and both pivot bars on a window have broken off in the balance. Please provide the parts for the Pivot bar and the balance. I have included a picture of the balance with broken pivot bar and the tag on the window.

Thank you for your assistance.
John D.
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
April 17, 2017
Many Atrium windows have been known to use our 26-040 pivot bar and Series 600 spiral balance. Look these over and see what you think.
Pivot Bar, 3"
Pivot Bar, 3"
26-040
$1.57
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