Paul from SWISCO responded:
June 16, 2011
Thank you for submitting your photos, Nick.
Before we continue, can you please submit a photo of the other end of your channel balance? We will need to see the attachment in order to determine the balance Series. In the meantime, we'll start researching pivot shoe replacements. |
Paul from SWISCO responded:
June 16, 2011
Nick, thanks for submitting additional photos. The end of the balance (shown in the upper half of the image above) should have had an attachment. Do you have that piece available? We will also need the length of the channel portion of the balance only.
|
Paul from SWISCO responded:
June 28, 2011
Sorry for the delay, we had to add a new product to our online catalog.
See 15-105 for the pivot shoe and (the newly added) 15-056 for the retainer clip. After you install the hook of the balance into the pivot shoe, snap in the retainer clip to keep the hook from coming out. If you need to replace your channel balance it will be a custom order (our S785-29 with the stamp option of 2830). There is no top guide on your balance, because the channel balance rests on the screw and bushing located in the middle of the window track. If you would like to get a quote for this custom order balance please fill out this form. Let me know if you have any further questions. |
Paul from SWISCO responded:
July 5, 2011
You're welcome. I'm glad to hear it worked.
|