SWISCO - The Replacement Hardware Authority

Window Sash Balancer

A quick learner from Burbank Ca. says:
Hello:

I need 2 replacement window sash balancers for my small Non-Tilt bathroom window. Attached are the images of the existing damaged balancer...

It seems to be 14 Inches long and with a 1/2 inch track. The top looks to be a "19-005" but I am unsure of the bottom & Series..

Please get back to me so I may place an order for the replacement 2 units.

Regard Pierre
User submitted photos of a window balance.
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Paul from SWISCO responded:
Good morning, Pierre! These pictures are great. I think you're looking at a Series 385 here, though I'd like you to confirm that the length of the metal channel is 14". For a stamp that reads 14-2, I would think the metal channel length would actually be 15". Double check and let me know!
A quick learner from Burbank Ca. says:
Hello there.
Thank you for the fast response,...
Your experience is correct.
The metal track is in fact 15" in length,.. !!!

I am in need of 2 balancers..
Please get back to me so I may place my order.

Regards Pierre..
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Paul from SWISCO responded:
Great. In that case, our S385-15 looks like a good match. Let me know what you think.
A quick learner from Burbank Ca says:
Paul,…
What weight setting do I use?
It is a small vinyl type bathroom window 18 x 22 ish??
"1410" or "1420"
Thanks Pierre
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Paul from SWISCO responded:
Considering your stamp is 14-2, I'd go with 1420. You might want to weigh your window sash to make sure that it meets the rating shown for that option, though, just in case.
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