SWISCO - The Replacement Hardware Authority

Window balance 26 4 GU CMC 2

A quick learner from ca says:
Please help me identify the correct part I need to order. Thank You
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hello, Roberta. I believe you could have either our Series 380 or Series 385 channel balance, I'm just not sure which. The only difference between the two is the size of the shoe. You will need to measure yours to confirm the better match.
A quick learner says:
Thank you, what is the shoe? Is the shoe part of the window, or the balance?
Profile picture of Donna
Donna from SWISCO responded:
The shoe it the bottom fitting of the balance. Take a look...
Comparison of <a href=
The Series 385 balance uses the 15-004 and Series 380 balance uses the 15-005.

I think you have the Series 380 balance with the 15-005 shoe, but it's hard to tell because they are so similar.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)