Window balance help

A home owner from Coto de Coza, Ca says:
I have a number of windows in my home that need the balances replaced. A neighbor has identified the part as being S385-34 with option 3330 and a clip of 16-002.

I also have smaller windows by the same manufacture that need the balances replaced. The smaller window frame measures 33 3/4" wide by 34 5/8" high, the lower portion of the window, the part that opens measures 32 5/8" wide by 17 5/8" high. Can you provide the part number for the balances and clips for the smaller windows? Thanks.
Profile picture of Tom
Tom from SWISCO responded:
I can, but not based on that information. I will need to see pictures of those smaller balances removed from the window. Alternatively, you can simply remove them and confirm the Series and length as you did with the S385-34.
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Broken Take Out Clip
How to Replace a Broken Take Out Clip
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.