Paul from SWISCO responded:
January 22, 2015
Without having the original balances, it will be tricky to find the right hardware. That said, I think we can still help, but we will need to get creative.
First, please tell me the size of the visible glass and the weight of the sash. I will also need some pictures of the window itself, especially the fittings on the side of the sash and the lock. |
Paul from SWISCO responded:
February 9, 2015
Thank you! Sorry for the wait. I believe you have Keller's Series 303 window. If I'm right, I would recommend our 18-002 top guide, 17-018 and 17-019 sash clips, and our S303-15 balance. However, I'm not one hundred percent sure this is correct. If you'd like, please give me the depth of the side rails so that I can confirm that the fittings will fit. I would also like to see the window frame track, which will help me determine if I have the right balance. Let me know!
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Paul from SWISCO responded:
February 13, 2015
Thank you. I'm afraid I'm still not sure, even with this picture. The hardware I suggested is our best guess, but I'm afraid without seeing what was originally installed there is no way to be certain. Did what I recommend look familiar? Do you have any neighbors that may have identical windows?
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