SWISCO - The Replacement Hardware Authority

Window balances?

A quick learner from Colorado says:
Hi,
I'm looking for help ordering replacement window balances for 6 windows. The stamp on the metal says 26 5 ew cmc 10. These are non-tilt windows.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! Before I can recommend a replacement balance, can I see a few pictures of the nylon attachment at the other end of the metal channel? I only see the bottom attachment in these pictures. Thanks!
A quick learner from Colorado says:
My bad...
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Perfect! Now, I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner from Colorado says:
Thank you so much! I have ordered 12 of the Series 385. I'm pretty sure it is the one. I appreciate your help greatly. Happy Holidays!
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