A quick learner from Monterey says:
October 11, 2016
I previously sent pics of the crank but here is the window it came out of, I forgot to send in previous email.
Tom from SWISCO responded:
October 14, 2016
Thanks for posting! I'm afraid we do not have a record of any other posts from you, or, at least, not from the email you used to make this post. Could you upload images of the crank in question directly to this thread? Keeping all your pictures and information in one place will avoid any confusion and allow us to help you as best as possible. Thanks!