SWISCO - The Replacement Hardware Authority

Window only goes in half way then grinds

A home owner from ALEXANDER, NY says:
THE CRANK MECHANISM ON THIS AWNING WINDOW ONLY BRINGS THE WINDOW IN 1/2 WAY AND THEN GRINDS. IF YOU PULL THE WINDOW IN A LITTLE IT CRANKS IN FURTHER,
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Dave from SWISCO responded:
Two things could be the problem here:
  1. An obstruction in the tack or in the hinge, like a screw or dirt.
  2. Operator "teeth" could be worn.
Before we move forward, remove the operator from the window and close it with your hand. Do you still hear the grinding noise with the operator removed?

Get back to us after you've done this and then we can continue to try and solve the problem.
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