Window parts broken

A home owner from New York says:
April 14, 2016
I have two windows which are broken. I can't open and close easily due to the parts are broken (see two pictures uploaded). Could you let me know which part should I order?
Thanks.
Lianwei
User submitted photos of a window operator.
Profile picture of Paul
Paul from SWISCO responded:
April 15, 2016
Hello! Looks like you have two types of Andersen casement window operators. For the first picture, see our 39-094 and 39-095. For the second picture, see our 39-146 and 39-147 instead. Carefully review these parts and let me know how they match.
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-146
$43.57
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-147
$43.57
Andersen Straight Arm Operator, 9 3/8" Arm
Andersen Straight Arm Operator, 9 3/8" Arm
39-094
$99.97
Andersen Straight Arm Operator, 9 3/8" arm
Andersen Straight Arm Operator, 9 3/8" arm
39-095
$99.97
Casement Window Handle, fits Andersen
Casement Window Handle, fits Andersen
39-286
$7.25
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