SWISCO - The Replacement Hardware Authority

Window parts needed

A quick learner from Holly Springs, North Carolina says:
I need some help locating a couple of window parts that need replacing for a double hung, wood window, that is about 15 years old. The parts shown in my photos are in good shape and are only a representation of what is needed. The pin has broken off and the sash guide (?) has also broken.

I am confident that I can do the repair... once I locate the proper parts. If further info is needed, please let me know and I'll see what I can do to get the info needed.

Thank you for any help you can offer,
Joan
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting, Joan. Hopefully we can help. Let's start with the friction shoe, shown in your bottom picture. Yours is a very close match to our 15-104. Look it over and let me know if you could get this to work as a replacement. As for the tilt pin, we do not have an exact match but our 20-016 looks like it might work as a substitute. What do you think?
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