Window pivot

A home owner from Aurora, CO says:
This original window pivot says 530C on it. I bought a swisco 15-015 as a replacement, it is very similar and would work except the thickness of the pivot hole is shallower, and my tilt window falls out of it when fully mounted. The original sticks out of the mount a bit compared to the 15-015, which is flush. The original part is approximately 0.582" in depth. Length 2.225". Width 1.25". The hole measures 0.24" tall and 0.354" wide. Which swisco window pivot is the proper replacement?
User submitted photos of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
Start by looking at our 15-046 pivot shoe. Yours is discontinued, but other customers have reported that the 15-046 worked well as a replacement.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.