Window pulley

A home owner from Oregon says:
July 30, 2016
The picture shows the size with a tape measure (1' 2") and it has an ink stanp that says 13 9 FQ Caldwell. Can this be purchased locally (Portland Oregon area).
User submitted a photo of a window balance.
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Paul from SWISCO responded:
August 3, 2016
Thanks for posting. Based on your pictures, I think our S385-14 could be a good match. See if you agree. You will need to weigh your sash on a scale to determine the best replacement option.
A quick learner from Portland Oregon says:
August 3, 2016
Paul, I think you are correct... I was not sure of the difference of the S380 and S385... so I take your word for it. I am currently on the road so will weigh the window tomorrow and revert back. Are they available locally or do they need to be shipped?

Best, Scott
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Tom from SWISCO responded:
August 4, 2016
The difference is the size of the shoe. If you want to confirm you can measure your shoe and look over the dimensions we show for both Series.

I'm afraid we do not have a store in your area, but if you print out the product page and take it to a local hardware store they could order for you.
14" Series 385 Channel Balance
14" Series 385 Channel Balance
S385-14
$9.34
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