Window repair

A home owner from Florida says:
July 21, 2014
The top plastic part between the window and the chat her is broken, please send replacement

Agnes
User submitted a photo of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
July 22, 2014
Hey, Agnes. You need to remove the sash in order to identify the top sash guide. See our video on side load balances below. Once the top sash guide is removed from the window, you can take a few more pictures of it for us to see. In the meantime, start by looking at our 18-044 or maybe even our 18-166.
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-044
$1.33
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
How to replace a window sash channel balance
How to replace a window sash channel balance
VIDEO
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How to Repair a Jammed Window
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How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
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