Window replacement parts

A home owner from Tampa says:
November 7, 2014
I have several windows of various sizes (installed 2002) that have broken Channel/Sash Guide clips. But which ones are they? The channel guides have 29 4 NL BSI stamped on the side. Pics are attached of a window with one remaining guide in place and the other broken. Please help. Thx in advance. DT
User submitted photos of a window hardware.
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Paul from SWISCO responded:
November 11, 2014
The hardware you're looking to replace are called "top sash guides." In order to identify what you have, I will need you to remove a top sash guide and show me a few pictures of it by itself. I will also need detailed dimensions. Check out the video below to see how you can remove the sash. Once the sash is removed, you can simply unscrew the top sash guide.
A home owner from Tampa, FL says:
November 13, 2014
Hello, Please see attached additional pics as I determine what specific top sash guide type to order for several windows that are broken in this way. Thx DT
User submitted photos of a top sash guide.
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Tom from SWISCO responded:
November 14, 2014
It's hard to tell what your dimensions are with just a tape measurer, but look at our 18-166 and see how well its size matches yours.
33" Series 390 Channel Balance
33" Series 390 Channel Balance
S390-33
$11.52
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
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