Paul from SWISCO responded:
February 6, 2013
Thanks for posting, Marco. Is this all there is to the rollers? I think there may be another part of the housing, maybe still installed in the window. Can you check for me?
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Tom from SWISCO responded:
February 14, 2013
Thank you for your patience in this matter. We're having a heck of a time finding this roller! So far every lead on a possible substitute has been a bust.
I have one last request for you. I don't know if we can get an exact replacement, but we may be able to come up with a substitute. In order to really get a good idea, though, we'll have to see a picture of one of these rollers installed in the window. Is that possible? Let me know! |
Paul from SWISCO responded:
February 22, 2013
Hey, Marco, thank you again for your patience in this matter. This has been a real tricky roller to find. Unfortunately, I haven't come up with anything exact. The only thing I can think of is maybe using a roller like our 87-065 as a substitute. Take a look and let me know what you think. It has a height of 9/16". Could that fit in the space provided for your current rollers?
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