Tom from SWISCO responded:
April 6, 2017
I'm afraid that stamp doesn't tell me what you have. I recommend that you look at our Channel Balance Home Page and follow the steps in order to find the Series that best matches what you have. I would also recommend weighing your sash on a scale to confirm the best spring strength option.
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Tom from SWISCO responded:
May 24, 2017
If the sash weighs 38 pounds, then the 2965 option would definitely be ideal. You may want to get the exact weight just to be 100% sure.
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