Window seal question

A home owner from Cary, NC says:

February 24, 2017

Good morning,

Last week I placed an order for your 58-135 3/16"x3/8"T type bubble window seal. A picture is attached.

The seal fits perfectly in the channel at the bottom of the sash but the gasket is not large enough due to the slope of the exterior sill and there is still a gap. I was unable to find a

Dave Sr. from SWISCO responded:

March 1, 2017

Would you happen to have your original seal on hand? If so, can you tell me its exact size compared to the 58-135 that you purchased? Can you also show me a picture of it? I'd also like to see a picture of the window sill, showing the gap you mentioned.

25ft Bubble Seal, 3/16" x 11/32"

58-135

$15.57

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